Following an emotive experience working as a ‘de-clutterer’ Clouds End founder, Heather Matuozzo, realised there was little or no help available for people affected by hoarding disorder and this spurred her on to form Clouds End CIC in 2009.
The company’s prevailing belief is that the process has to be fun or it won’t succeed. People often start off frightened about what may be asked of them but the idea is to help people slowly change their behaviour at a pace they find comfortable not to compel them to make dramatic, shocking changes.
Their services are available to anyone looking to tackle a hoarding situation that is causing a problem.
Being a Community Interest Company means Clouds End rely on funding, this can come from a wide range of sources and helps keep their work going.
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Heather has always had a fascination with the kind of things people collect, both of her aunties were hoarders and she was very close to them. She believes this is what gives her a natural understanding of the problem.
“I found it joyous as a child. They taught me about going to jumble sales and rooting through the items on sale for ‘treasures’ yet I always wanted to tidy up when I visited; they just laughed!”
With over 10 years experience, she is one of the leading figures in the UK on the subject.
Andy Honey & Belinda Ogle
Heather Matuozzo first saw Andy on the Obsessive Compulsive Hoarder TV documentary on Channel 4 in December 2011. He clearly understood how to work with people with hoarding disorder, he was compassionate, patient and funny! Heather knew she had to get in touch with him and emailed him that night. He told her he really wanted to work with people with hoarding disorder and so they found a way to make it happen.
He officially joined the team in December 2012. His mix of tolerance, creative suggestions and sense of humour have made him a perfect fit for Clouds End and their clients. He was later joined by his partner Belinda who took an interest in what he was doing and went along with him on a few jobs. Her natural affinity with people combined with her practical approach made her another welcome member of the team.
Heather first met Sharon at a Hoarding seminar in Leeds where they were both giving talks, Heather really enjoyed listening to Sharon’s. Luckily Sharon had just started working as a freelance consultant and after some discussions agreed to work under the Clouds End North banner.
Her passion and expertise in the field of hoarding is second to none and she is an excellent trainer. Her compassionate, kind approach reflects Clouds End’s beliefs perfectly and she is a great addition to our team.