Hoarding Awareness Training >>>

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Clouds End CIC can offer face to face training for your staff at a venue of your choice.

Groups of up to 20 people for a half or a full day.

The aims/objectives of the courses are:

  • To develop a true understanding of hoarding on which to base tactics and structures one can use to develop strategies together with clients to enable them to help themselves out of their situations and also reduce the occurrence of relapses.
  • When hoarding disorder is understood it is easier to empathise with clients, where empathy exists change can happen.
  • Wherever possible there will also be a question and answer session with a previous client

Some testimonials:

Many thanks Heather. I have received some fantastic feedback about the session. I’m confident that we’ll be working together again in the future. We really appreciated your passion and knowledge, it was a really positive experience for us all.

 Kelly. Bromford Housing Association

The course was well worth attending and very useful. The more people who can have this training, the more people will understand and can help.

Guinness Partnership Housing

Very good course trainer, very knowledgeable and interesting, she kept the course stimulating and relevant.

Reach Newport

An excellent course and an insight into only into my clients but also myself!

East Sussex County Council

 

HOARDING AWARENESS HALF DAY WORKSHOP

  1. Introduction of trainer and attendees.
  2. Course Overview.
  3. Hoarding Disorder Overview: groups’ personal attitudes to hoarding (interactive section); how hoarding manifests itself and why; US & UK studies; Diagnostic and Statistical Manual for Mental Health (DSM) inclusion in version V (2013); historical cases.
  4. Work attitude/approach – Q&A (interactive section).

BREAK

  1. How to Assess a Hoarding Situation: initial client discussion; taking photos; forming a ‘battle’ plan; how to start working with a hoarder
  2. Tactics and how to develop them with the client: how to prioritise possessions; feelings about their possessions
  3. Some Common Reasons for Saving
  4. Traits of Hoarders (interactive section)
  5. Some Techniques

LUNCH

  1. Q&A – actual or hypothetical situations trainees would like to discuss (interactive section).
  2. Suggestions for further studying: books, websites.
  3. Videos
  4. Feedback forms.

Time: approx. 4 hours with a lunch break, tea breaks.

 

HOARDING AWARENESS FULL DAY WORKSHOP

  1. Introduction of myself and attendees.
  2. Course Overview.
  3. Hoarding Disorder Overview: groups’ personal attitudes to hoarding (interactive section); how hoarding manifests itself and why; US & UK studies;
  4. Diagnostic and Statistical Manual for Mental Health (DSM) inclusion in version V  – what can that mean, historical hoarding cases.
  5. Hoarding definition
  6. Abi Video/story
  7. Work attitude/approach – Q&A (interactive section).
  8. How to approach/talk to clients

BREAK

  1. Stages of hoarding
  2. What hoarders hoard – Video from Children of hoarders which give some insight into a hoarders thoughts
  3. How to Assess a Hoarding Situation: initial client discussion; taking photos; forming a ‘battle’ plan; how to start working with a hoarder (hand-out1, 2, 3 & 4).
  4. Tactics and how to develop them with the client: how to prioritise possessions; feelings about their possessions (hand-out 5,6 & 7).
  5. Examples of types
  6. Some Common Reasons for Saving (hand-out 8).
  7. Some Techniques (hand-out 11).

LUNCH

  1. Q&A – actual or hypothetical situations trainees would like to discuss (interactive section).
  2. Traits of hoarders – questionnaire – groups
  3. What are Hoarding Task Forces and how can they help?
  4. Suggestions for further studying: books, websites. (hand-out 12).
  5. Videos
  6. Feedback forms.

Time: approx. 6 hours with a lunch break, tea breaks.

 

The course is very informal and hopefully fun as well as useful! This is the most powerful tool and therefore runs through all our talks, courses and direct client work.

If more hand-outs are required, then they can be emailed

Prices on application. Please contact us

 

HOARDING AWARENESS FOR PROFESSIONAL PRACTITIONERS

After the World Health Organisation’s announcement that Hoarding Disorder is to be recognised world wide as a medical disorder we are campaigning hard to get government to recognise the need for task forces to work with people with this condition in a supportive manner rather than the present punitive approach.

There will be a great need for people who understand the complexities of this condition – if you feel you would like to work in this field we are offering the following training:

Hoarding Awareness for Professional Practitioners – LEVEL 1

When: – 31 October 2018

Where: – Capsticks Law Firm Offices, 1 St George’s Rd, Wimbledon, London SW19 4DR

Cost: – £175 incl. refreshments & lunch plus 1 FREE hour of mentoring

Course overview:
Do you work with hoarders? Have you thought of working with hoarders but want some reassurance before giving it a go?

The aim of this one-day course is to teach professional practitioners about some of the challenges and stigmas we face when working with people affected by extreme clutter.

By the end of the day you should have a better understanding of some of the complexities you’d be letting yourself in for by working with people who live with extreme amounts of clutter, and whether the it makes sense for you personally, or for your business.

Course content:

  • Identifying the traits of hoarders
  • Hoarding disorder – mental illness & other health challenges
  • Conducting interviews and assessments & report writing
  • Introducing the Clutter Image Rating Scale
  • Safe and Well visits (formerly known as Home Fire Safety visits), and follow-up actions
  • Social housing & Hoarding Taskforces/working with multiple-agencies
  • Social Services, direct payments, etc.
  • Eviction and re-housing
  • Practical challenges – getting rid of stuff, short-term storage, etc.
  • Hoarder support and self-help groups
  • Safeguarding ourselves as Professional Practitioners

There will be plenty of opportunities to ask questions and share knowledge and experiences – please help us make the day as interactive as possible.

Our aim is to end up with a community of professional friends and colleagues who follow common best practices when working with people affected by hoarding behaviours, and support each other through what can be challenging and sometimes emotionally draining experiences.

Pre-training requirements
No requirements.

Trainers
– 
Heather Matuozzo of CloudsEnd CIC
– Jo Cooke of Hoarding Disorders UK
– 
Cherry Rudge of Rainbow Red

 

Hoarding Awareness for Professional Practitioners – LEVEL 2

When: – 30 November 2018

Where: – Capsticks Law Firm Offices, 1 St George’s Rd, London SW19 4DR

Cost:- £175 per delegate which includes lunch and refreshments

Course overview:

This one-day course expands on Clouds End’s/Hoarding Disorders UK’s/Rainbow Red’s Hoarding Awareness Training for Professional Practitioners Level 1 training, and examines in more detail (through practical case study exercises) some of the proven techniques and tools used by professional organisers and agencies to help hoarders achieve a more functional and energising environment in which to live.

By the end of the day you should have an understanding of current best practice processes and be able to use a number of risk assessment and measurement tools designed to empower you to help people affected by extreme cluttering and hoarding behaviours make a positive and sustainable difference to their homes and their lives.

Course content:

  • Safeguarding, wellbeing, legal considerations & the importance of evidence-based reporting
  • Mental Capacity Act 2007
  • Mental Health Act
  • Care Act 2014
  • Advocacy
  • Hoarding taskforces & hoarding protocols
  • A talk about safety in the home from a member of the Fire and Rescue Service
  • The voice of a hoarder
  • Techniques for:
  • Carrying out Situational Assessments & measuring progress
  • What to do in extreme situations – eviction, squalor (Environmental Health), animal hoarding
  • Getting through the door (if you’re lucky), how to stay there and how to make progress (Mindfulness, Motivational Interviewing & the cycle of change), ending a session so you get invited back
  • After care for your client – self-help; ongoing support
  • Protecting yourself and your business – including contracts, pricing & credit control

There will be plenty of opportunities to ask questions and share knowledge and experiences – please help us make the day as interactive as possible. Our aim is to end up with a community of professional friends and colleagues who follow common best practices when working with people affected by hoarding behaviours and support each other through what can be challenging and sometimes emotionally draining experiences.

Pre-training requirements
No requirements.

Trainers
– 
Heather Matuozzo of CloudsEnd CIC
– Jo Cooke of Hoarding Disorders UK
– 
Cherry Rudge of Rainbow Red

About the Trainers

Between them our trainers (all of whom are ILM* and NCFE* Accredited trainers) have over 20 years’ experience of working with people with extreme cluttering and hoarding problems, and regularly deliver training, coaching and advice to a variety of organisations including housing associations, mental health teams, charities, fire services and social care teams.

Heather Matuozzo founded the social enterprise Clouds End CIC in 2007, and is a professional trainer, declutterer, and activist for people who hoard.

She co-founded the Pan London Hoarding Task Force and National Hoarding Task Force initiative, and runs three hoarder support groups in the West Midlands.

Heather has taken part in BBC’s documentaries including Britain’s Biggest Hoarders; talks frequently on the radio; is Chair of the charity HoardingUK, and is an associate trainer for the mental health charity MIND.

Jo Cooke is a Director of the Community Interest Company Hoarding Disorders UK, and also runs her own professional organising and decluttering business Tapioca Tidy.

She has been featured in The Guardian newspaper, and is the author of the book “Understanding Hoarding” which is fast becoming the “go to manual” for hoarders, their families and agencies that work with people exhibiting hoarding behaviours.

Jo runs hoarding support groups in Bracknell and Newbury, and was a finalist in the Venus Awards’ Lifetime Achievement Award 2018.

Cherry Rudge of Rainbow Red is the daughter of a hoarder, and a former Marketing, PR & Partnerships Officer and Acting President of The Association of Professional Declutterers & Organisers (APDO).

She was a Member of The Chief Fire Officers Association’s Hoarding Working Group, and helped organised the first ever UK Hoarding Awareness Week in 2014.

Cherry is a Dementia Friend, volunteers at an ADHD/Autism Support Group, and devised the Hoarding Ice-Breaker Form to empower people whose health has been affected by disorganisation, clutter and hoarding to start a conversation with a GP or medical professional, so they can be signposted for appropriate treatment and practical support.