Heather consults across a wide range of organisations, from local authorities and housing associations to the media.

She has helped write many hoarding/safeguarding protocols and strategies, she’s set up project work and helped create support groups.

She was a consultant to the BBC for their 2012 and 2013 documentaries, “Britain’s Biggest Hoarders”, the 2012 documentary won the MIND Media award.

Heather often talks on the radio about matters concerning hoarding disorder.
Recently she consulted very closely with the theatre company “Women and Theatre” who produced an excellent awareness-raising play, “Stuff”, which was on at Birmingham Rep in October 2018.